Jr. AI Solutions Engineer

Job Description:
AI Solutions Engineer

Location: Remote, LATAM-based candidates.
Employment Type: 6-Month Contract with transition to full-time upon successful completion.
Start Date: 2-4 weeks after accepting job offer.
How to Apply: Send your resume to talent@aurachat.ai with the subject line "AI Solutions Engineer - [Your Name]"

About Us:
AuraChat.Ai is an innovative AI startup revolutionizing customer engagement. We empower enterprises to deploy AI Sales Agents capable of delivering human-quality interactions with minimal latency across multiple channels—including live phone calls, video calls, WhatsApp voice messages, SMS text messages, Facebook Messenger, Instagram Messenger, and email. Our solutions seamlessly integrate with major CRM and ERP platforms like HubSpot and Salesforce, while providing data intelligence on key metrics in real-time.

Our mission is to transform how businesses interact with customers by providing on-demand AI Sales Teams that enhance sales funnels and drive growth. We are committed to constant innovation, open communication, analytical curiosity, and fostering a culture of mutual respect and upliftment.

Role Overview:
We are seeking a highly skilled and passionate AI Platform Developer, to join our dynamic team at AuraChat.Ai. In this role, you will be instrumental in developing and integrating advanced AI technologies, automating backend processes, and building proprietary solutions to enhance our platform's capabilities. Your focus will be on Twilio integrations, AI-Agent ecosystem development, and leveraging python + javascript + low-code tools to design, develop, deploy, and improve new features for the AuraChat.Ai platform.

This position offers a unique opportunity to work at the forefront of AI innovation, directly contributing to the growth and success of a cutting-edge investor-backed startup and our global enterprise clients.

Responsibilities:
Backend Development:
Build and optimize backend systems using Python and JavaScript.
Integrate & Optimize Twilio's suite of APIs and services to support and improve omni-channel communication capabilities.
Implement AWS/GCP infrastructure solutions for scalability and reliability.
Develop and integrate API connections between our platform and other CRM/ERP/ML/Cloud systems.
Automate backend processes to improve operational efficiency.
Utilize tools like Docker and Kubernetes for containerization and orchestration.
AI Agent Ecosystem Development:
Optimize our OmniChannel Platforms for voice, video, and text.
Work with the Tech & Product teams to develop new features for our platform.
Fine-tune open-source models and engage in advanced prompt engineering frameworks.
Explore and leverage the advantages of small AND large language models (SLMs & LLMs).
Work with AI-friendly databases and implement RAG integrations.
Employ AI embeddings and data ingestion tools.
Integrate Open Source AI resources from Hugging Face, Replit, etc.
Stay up to date and implement the best inference tools for optimized AI performance.

Qualifications:
Experience Level: 3-5 years of relevant experience.
Education: Bachelor's degree in Computer Science, Engineering, or related field preferred but not mandatory if offset by substantial experience and demonstrated skills.
Technical Skills:
Twilio Expertise is essential, including API and other Services.
Proficiency in Python and/or JavaScript for backend development.
Knowledge of Docker and Kubernetes for containerization and orchestration.
Familiarity with AWS or GCP infrastructure setup and management.
Strong experience with API development and integration.
Understanding of AI Agents, prompt engineering, and open-source AI tools.
General familiarity with the current Enterprise AI Ecosystem: Open Source Models, Databases, RAG, Vector Embeddings, Inference, Evaluation tools, etc.
Soft Skills and Cultural Fit:
Intermediate to Advanced English proficiency, including technical terminology.
Excellent problem-solving and analytical abilities.
Strong communication and collaboration skills.
Familiarity with AI-assisted and low-code developer tools.
Demonstrated passion for innovation and staying current with emerging technologies.
Alignment with AuraChat.Ai's culture of constant innovation, open communication, analytical curiosity, and mutual respect.

Additional Requirements:
Must be able to work remotely with a reliable internet connection.
Willingness to work extended hours when necessary to meet project deadlines.
Willingness to undergo a background check.
Ability to provide three professional references from previous employers.


Compensation and Benefits:
Salary:
Competitive salary commensurate with experience and location (regional market rates).

Benefits:
Opportunity to work with cutting-edge AI technologies.
Flexible remote-work environment.
Professional growth via Ongoing Certifications.
Competitive Compensation Package + Equity + Bonuses.
Career Development within a high-growth Investor-backed Startup.

Join Our Team:
If you're passionate about AI and eager to contribute to a transformative platform that's reshaping industries, we'd love to hear from you. This role offers the opportunity to work in a collaborative environment where your ideas and expertise will directly impact our growth and success.

Interested candidates:
Send your resume to talent@aurachat.ai with the subject line "AI Platform Developer - [Your Name]"

Equal Opportunity Statement:
AuraChat.Ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We seek to hire based on your talent, not what school you went to. Employment is contingent upon the successful completion of a background check and verification of professional references.